Shipping Policy

Effective Date: August 16, 2025

At Evasonali, we are committed to delivering your fine home furnishings quickly, safely, and reliably. This Shipping Policy outlines our procedures, delivery options, and responsibilities to ensure a smooth shipping experience for all customers.

1. Shipping Locations

Evasonali currently ships to addresses within the United States. We may expand to additional locations in the future. Customers are responsible for providing accurate shipping information to prevent delays or delivery issues.

2. Shipping Methods and Delivery Times

We offer various shipping methods to suit your needs. Estimated delivery times are provided during checkout and may vary based on product availability and location:

Standard Shipping: 5–10 business days
Expedited Shipping: 2–5 business days
White Glove or In-Home Delivery: Specialized delivery for large furniture items (arranged separately)

3. Shipping Costs

Shipping fees are calculated based on order weight, dimensions, and destination. The total cost is displayed at checkout. Occasionally, promotions may offer free or discounted shipping for eligible orders.

4. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. You will receive an email confirmation once your order is shipped, including tracking information to monitor your shipment.

5. Tracking Your Order

Once your order is shipped, Evasonali provides tracking details via email. Tracking updates may take up to 24 hours to reflect in the carrier’s system.

6. Delivery Issues

If your shipment is delayed, damaged, or lost during transit, please contact our customer service team immediately. Evasonali will work with the shipping carrier to resolve the issue and ensure prompt delivery.

7. Address Changes and Shipping Errors

Customers are responsible for providing accurate shipping addresses. Evasonali is not liable for orders shipped to incorrect addresses due to customer error. Address change requests after order placement may incur additional fees.

8. Contact Information

For any questions or assistance regarding shipping, please contact:

Evasonali – Fine Home Furnishings in Chelsea, Massachusetts
Address: 100 Stockton St, Chelsea, Massachusetts
Phone: (617) 466-1034
Email: info@evasonali.com
Website: https://evasonali.com/

By placing an order with Evasonali, you acknowledge and agree to this Shipping Policy, ensuring clarity and confidence in the delivery of your products.