Payment Policy

At Evasonali, we are committed to providing a secure, flexible, and transparent payment process. Below are the details of our accepted payment methods, security measures, and policies for handling refunds and disputes.

1. Accepted Payment Methods

We accept a wide range of payment options to ensure convenience for our customers:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay.
  • Buy Now, Pay Later: Flexible payment plans through trusted providers like Klarna or Afterpay, allowing you to split your payments into smaller, manageable amounts. Approval is subject to the provider’s terms and conditions.

2. Sales Tax

Sales tax is applied based on the shipping address and is calculated in accordance with state and local tax laws. The total amount, including applicable taxes, will be displayed at checkout before you complete your purchase.

3. Payment Security

We prioritize the security of your payment information by using industry-standard measures:

  • SSL Encryption: All transactions are encrypted using Secure Socket Layer (SSL) technology to protect sensitive data during transmission.
  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your payment data is handled securely.
  • No Full Payment Storage: For added security, we do not store your full payment details on our servers. Payment processing is managed by trusted third-party providers.

4. Payment Confirmation

After your payment is processed, you will receive an email confirmation containing:

  • Order summary and receipt
  • Payment details
  • Shipping and billing addresses
  • Estimated delivery timeframe

Please retain this email for your records as proof of purchase.

5. Refunds and Returns

Approved refunds will be issued to the original payment method used during the transaction. Refund processing times vary by payment method but typically take 5-10 business days. For more details, please refer to our Return and Refund Policy or contact us directly at info@evasonali.com.

6. Payment Issues

If your payment is declined, consider the following steps:

  • Verify that your billing address matches the address associated with your payment method.
  • Ensure sufficient funds are available in your account.
  • Check that your card is authorized for online purchases.

If issues persist, please contact our customer service team for assistance.

7. Buy Now, Pay Later Terms

For customers opting for “Buy Now, Pay Later” services, the terms and conditions of the third-party provider (e.g., Klarna or Afterpay) apply. Late or missed payments may incur additional fees as outlined by the provider. Evasonali is not responsible for disputes arising from third-party payment agreements.

8. Fraud Prevention

To safeguard against fraudulent transactions, we may perform additional verification checks on certain orders. If suspicious activity is detected, we reserve the right to cancel the order and issue a full refund. Customers will be notified of any required verification steps.