Evasonali Privacy Policy

Effective Date: January 8, 2025

At Evasonali, we understand that privacy is a critical concern for our customers. We are dedicated to protecting your personal information and ensuring that your shopping experience with us is safe and secure. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or engage with us in any other way.

By using our website, evasonali.com, you agree to the practices outlined in this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

When you interact with us, we collect certain types of information in various ways to enhance your experience and provide you with the best service possible. The information we collect falls into two categories: personal and non-personal data.

A. Personal Information

Personal information is any information that can be used to identify you directly or indirectly. We may collect personal information when you:

  • Create an account on our website
  • Place an order or make a purchase
  • Subscribe to our newsletter or marketing communications
  • Contact us through customer service
  • Participate in surveys or promotions

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (such as credit card details)
  • Account login details (username and password)
  • Order history
  • Any other information you choose to share with us

B. Non-Personal Information

Non-personal information refers to data that does not directly identify you. We collect this type of information automatically when you visit our website or interact with our services. This can include:

  • Device Information: Information about the device you are using, such as IP address, browser type, operating system, device type, and screen resolution.
  • Usage Data: Data about how you interact with our website, including pages viewed, time spent on the site, and your browsing patterns.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience and gather information about website usage. For more details, please refer to our Cookie Policy section below.

2. How We Use Your Information

We use the information we collect for several purposes, including:

A. To Process Transactions and Deliver Products We use your personal information to complete your transactions and deliver the products you order. This includes processing payments, fulfilling orders, and communicating with you about your purchases.

B. To Improve Your Shopping Experience We may use the information to personalize your shopping experience, recommend products based on your previous purchases, and provide tailored content. This helps us offer you products that are most relevant to your preferences.

C. To Communicate with You We may use your contact details to send you order confirmations, shipping updates, and customer service communications. Additionally, we may send you marketing emails, newsletters, or promotional offers if you have opted-in to receive them. You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails.

D. For Customer Support Your information allows us to respond to your customer service inquiries, resolve issues related to your orders, and provide any assistance you need.

E. To Analyze and Improve Our Services We analyze non-personal information to better understand how users interact with our website. This helps us identify trends, improve site functionality, and optimize your browsing experience. We may use data to conduct surveys, product research, and gather feedback to improve our products and services.

F. To Comply with Legal Obligations We may use and disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests by public authorities, such as subpoenas or government inquiries.

3. Sharing Your Information

At Evasonali, we respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

A. Service Providers We may share your information with trusted third-party service providers who assist us with business operations such as payment processing, order fulfillment, shipping, email communications, and website analytics. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

B. Legal Requirements We may disclose your personal information to comply with legal obligations, enforce our website policies, or protect our rights, property, or safety, and that of others. This may include sharing information with law enforcement agencies, regulators, or other entities if required by law.

C. Business Transfers In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. We will notify you via email or a prominent notice on our website if such a change occurs.

4. Cookies and Tracking Technologies

A. What are Cookies? Cookies are small text files stored on your device when you visit a website. These files allow websites to remember your actions and preferences over time, enhancing your browsing experience.

B. How We Use Cookies We use cookies to collect non-personal information, analyze site traffic, and enhance the functionality of our website. This allows us to provide personalized content, improve site performance, and track sales and user activity.

C. Managing Cookies Most web browsers are set to accept cookies automatically. However, you can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that if you disable cookies, some features of our website may not work as intended.

For more information about our use of cookies, please refer to our Cookie Policy.

5. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect your data. These measures include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information such as credit card details during transmission.
  • Access Control: We restrict access to personal data to authorized personnel only and require them to adhere to strict confidentiality policies.
  • Regular Audits: We perform regular security audits to identify potential vulnerabilities and ensure the ongoing protection of your personal data.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. As such, we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

A. Access and Correction You have the right to access the personal information we hold about you and request corrections if necessary. If you would like to update or correct your personal data, please log in to your account on our website or contact us directly at info@evasonali.com.

B. Opt-Out of Marketing Communications You can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications.

C. Data Deletion You have the right to request the deletion of your personal information. However, please note that we may retain certain data for legal or business purposes, such as fulfilling orders or complying with legal obligations.

7. International Data Transfers

If you are accessing our website from outside the United States, please note that your personal information may be transferred to, stored, and processed in the United States, where our servers are located. By using our website, you consent to the transfer of your information to the United States and the processing of your data in accordance with this Privacy Policy.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

  • Email: info@evasonali.com
  • Phone: (617) 466-1034
  • Address: 100 Stockton St, Chelsea, Massachusetts